Get In Touch

We're here to help you plan your perfect African adventure. Reach out to us anytime!

Our Contact Information

Find us through various channels

Our Office

Nairobi Safari Business Centre

Ngong Road, Kilimani

Nairobi, Kenya

Phone Numbers

Main Office: +254 20 123 4567

Mobile: +254 722 123 456

Emergency: +254 733 987 654

Email Addresses

Inquiries: info@journeyjunction.com

Bookings: bookings@journeyjunction.com

Support: support@journeyjunction.com

Office Hours

  • Monday - Friday: 8:00 AM - 6:00 PM
  • Saturday: 9:00 AM - 4:00 PM
  • Sunday: 10:00 AM - 2:00 PM
  • Public Holidays: 10:00 AM - 2:00 PM
  • 24/7 Emergency: Available for bookings
  • Timezone: East Africa Time (GMT+3)

Send Us a Message

Fill out the form below and we'll get back to you within 24 hours.

Find Our Office

Visit us at our headquarters in Nairobi

How to Get Here

From Nairobi CBD, take Ngong Road towards Dagoretti. Our office is on the left, just after Adams Arcade.

Parking Information

Ample parking available in our secure compound. Free for all visitors and clients.

Frequently Asked Questions

Quick answers to common questions

We typically respond within 2-4 business hours during office hours. For urgent matters, please call our emergency line.

Yes, we have a 24/7 emergency line (+256758628300 / +256776786057 ) for existing bookings and urgent travel arrangements.

Yes, walk-ins are welcome during office hours. However, we recommend calling ahead to ensure a travel consultant is available to assist you.

Our team is multilingual and can assist in English, Swahili, French, German, Spanish, and Italian.

After submitting your inquiry, you'll receive a confirmation email with a reference number. You can use this to follow up via email or phone.

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